GENERAL TERMS AND CONDITIONS OF TRADE (GTC)
1. SCOPE OF APPLICATION
For all orders via our online shop the following terms and conditions apply. Our online shop is directed exclusively to consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity can be attributed. Entrepreneur is a natural or legal person or a partnership with legal capacity, which acts in exercise of its commercial or independent professional activity when concluding a legal transaction.
The law of the Republic of Cyprus shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.
The place of performance for all services resulting from an order is the registered office of our company. If individual provisions of these General Terms and Conditions of Business are not legally effective, the legal validity of the remaining provisions shall not be affected thereby. If the customer is a merchant or, as a commercial customer, has no general place of jurisdiction in Cyprus , the exclusive place of jurisdiction for all disputes arising from and in connection with the contract shall be Nicosia.
2. CONTRACTING PARTY, CONCLUSION OF CONTRACT, CORRECTION POSSIBILITIES
The purchase contract is concluded with CoinsNtreasures -AK COLECTABLES LTD
By placing the products in the online shop we make a binding offer to conclude a contract for these articles. You can place our products in the shopping cart without obligation at first and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order you will receive another confirmation by e-mail.
3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE
The languages available for the conclusion of the contract are English. We save the text of the contract and send you the order data and our general terms and conditions in text form. You can view the contract text in our customer login.
4. TERMS OF DELIVERY
In addition to the indicated product prices there may be shipping costs. You will find more detailed information about possible shipping costs in the offers.
We only deliver by dispatch. Unfortunately, it is not possible to collect the goods yourself.
All deliveries within Cyprus plus 3 Euro shipping costs per delivery. For deliveries abroad, the shipping costs depend on the value of the shipment and the type of shipment.
For deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which the seller is not responsible and which are to be borne by the buyer. These include, for example, costs for the transfer of money by payment service providers (transfer fees, exchange rate fees) or import duties (taxes, customs duties, etc.).
If delivery is temporarily impossible or unreasonably difficult for us due to unforeseeable obstacles for which we are not responsible, in particular force majeure and industrial action, we shall be released from our obligation to perform for the duration of the obstacle and a subsequent reasonable start-up period. Force majeure also includes the failure of technical systems of Coins & Treasures (or its vicarious agents) through no fault of our own due to computer viruses or hacker attacks. We will inform you immediately about the occurrence and the expected duration of the performance hindrance. If delivery is not possible within a reasonable period of time, the customer has the right to withdraw from the contract.
Furthermore, we reserve the right not to make partial deliveries for orders with pre-sale items. Only when all items of an order are in stock, they will be shipped.
5. Payment
For all prices listed in our sales lists, the price list valid at the time of the order shall apply. For gold and silver investment coins we update the prices every day.
Payments to us must be made stating the customer and invoice number.
Shipment to customers unknown to us or new customers will only be made against advance invoice, by PayPal or if a valid credit card is provided. If prepayment has been agreed, payment shall be due immediately after conclusion of the contract.
In our shop, the following payment methods are available to you in principle:
Prepayment
If you choose the payment method prepayment, we will give you our bank details in a separate e-mail and deliver the goods after receipt of payment.
Credit card
When you place your order you provide your credit card details. After your legitimation as a legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged.
PayPal
During the ordering process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or register first, authenticate with your access data and confirm the payment order to us. After placing the order in the shop, we will ask PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further instructions during the ordering process.
Cash on delivery (For Cyprus only)
If you live in Cyprus and choose the payment method cash on delivery, your order will prepare and send to the AKIS EXPRESS OR ACS store of your request, after telephone confirmation of your order.
You will pay the amount due at shop and sign to receive your package.
6. RESERVATION OF PROPRIETARY RIGHTS
The goods remain our property until full payment has been received.
7. TRANSPORT DAMAGES
If goods with obvious transport damages are delivered, please complain about such errors as soon as possible to the deliverer and please contact us immediately. Failure to make a complaint or contact us will have no consequences for your legal claims and their enforcement, especially your warranty rights. However, you help us to be able to assert our own claims against the carrier or the transport insurance.
8. WARRANTY AND GUARANTEES
Unless expressly agreed otherwise below, the statutory liability for defects shall apply.
The following applies to used goods: if the defect occurs after one year from delivery of the goods, claims for defects are excluded. Defects occurring within one year of delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortening of the period do not apply to claims for damages caused by us, our legal representatives or vicarious agents.
• in case of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty or fraudulent intent
• in the event of breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
• within the framework of a guarantee promise, if agreed or
• as far as the scope of application of the product liability law is opened.
9.LIABILITY
For claims based on damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation:
• in case of injury to life, body or health
• in case of intentional or grossly negligent breach of duty
• in the case of guarantee promises, if agreed, or
• as far as the scope of application of the product liability law is opened.
In the event of a breach of material contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.Otherwise claims for damages are excluded.
10. CODE OF CONDUCT
We have committed ourselves to the following codes of conduct:
• Trusted Shops quality criteria
• https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf
11. DISPUTE SETTLEMENT
The European Commission provides an Online Dispute Resolution (OS) platform, which you can find here We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer dispute resolution agency.